F.A.Q – Frequently Asked Questions

“Pane in Casa” operates throughout Italy.

The “Pane in Casa” 2500 Community offers an exclusive service, and it promotes biodiversity and a proper dietary education.
The “Pane in Casa” 2500 blends are 100% organic: with the “Pane in Casa” 2500 recipe book, you can choose from a variety of food options to suit your specific nutritional and sporting needs.
Stock up on your favourite bread mixes, enjoying the convenience of home delivery, and indulge yourself by trying out the numerous recipes published in the “Taste Corner“.
In addition, you can:

  • remotely view your plot of land;
  • participate in the life of the company with the “Farmer for a Day” programme;
  • take part in our open days

You become a member of the Community immediately upon payment. Membership lasts for one year and is automatically renewed each year.

To meet the needs of our members, we have three different membership plans on offer.
Depending on your specific needs, you can become a member of the Gold Community (€60.00 membership fee), the Mini Gold Community (€80.00 membership fee), or the Silver Community (€30.00 membership fee).
Only Gold and Mini Gold members will have the opportunity to sample the Unold Bread Maker for free, while Silver members can purchase it at a discounted price.
Important information! If you are one of the founding members, you will be able to buy any mix at the standard price of €5.25 throughout the entire first year of membership.

By becoming a member of the Community, you commit to buying a minimum quantity of bread mixes each year, which can be scheduled according to your chosen needs.
If you are a Gold Fidelity Member, you will be committed to buying at least 10 packs of organic flour mixes per month.
If, on the other hand, you decide to join the Fidelity Mini Gold or Silver Communities, you will receive at least 4 packs of organic flour mixes per month.

The first order will be sent to you within three days of your registration, while subsequent shipments will depend on the day of registration.
By contacting the Community Customer Care Team (servizioclienti@paneincasa.eu – tel. +39 3456618908) you can agree on different product delivery methods, taking into account your specific needs.

Shipping is not free, but you could benefit from a discount if you decide to bring forward the delivery of your minimum orders as per the shipping costs table published on the website, which we recommend consulting.
For further information you can contact our Customer Care Team (servizioclienti@paneincasa.eu – tel. +39 3456618908).

Membership lasts for one year and is automatically renewed each year, unless you decide to send a formal cancellation at least 30 days before the expiration date.

You will receive the products monthly in accordance with the timetable indicated above.
In any case, you are free to request that your order be shipped in advance, for which you will benefit from a discount on shipping costs.

Orders are generated automatically on the basis of the information you provide when you register as a member.
You can change your order, in terms of both flour type and quantity, at any time by accessing your Personal Account.
You are free to reduce the quantity of a product in your order. This way, you will earn credit with the Community that can be spent at a later date.
If, on the other hand, you intend to purchase a larger quantity of bread mixes, you will have to place a single purchase order, benefiting from our Member discounts.
Please note that in the case of a reduced order you will still pay the monthly amount, but you will receive credit towards the Community that you can spend at a later date, within the year of your registration.
For logistical and organisational reasons, we ask for any changes to your order to be made at least 5 days before the shipping deadline.
Otherwise, we will sadly not be able to fulfil your request.

Don’t worry! You can suspend your orders at any time by simply accessing your personal account.
The products will be sent to you at a later date in accordance with the terms agreed upon with the company.

Of course! By accessing your personal account or contacting the Customer Care Team you can change the delivery date.

You can change your personal data simply by accessing your Personal Account.

Our accepted payment methods are credit card and direct debit.
We accept the following credit cards: Visa, MasterCard, Maestro, American Express, Discover, Diners Club, and JCB.
You don’t have to worry about remembering to pay each month because you will be automatically debited five days before each shipment.

If you sign up for a Fidelity Gold or Mini Gold membership, you will receive an Unold bread maker with a one-year guarantee on a free loan basis.

Of course!
When you renew your membership for the first year, if you are a Gold or Mini Gold Member, the Community will give you the bread maker on loan for you to use.
The Community also has an offer available to Silver Members, who can purchase the bread maker at a discounted price during their membership.

F.A.Q – Frequently Asked Questions

“Pane in Casa” operates throughout Italy.

The “Pane in Casa” 2500 Community offers an exclusive service, and it promotes biodiversity and a proper dietary education.
The “Pane in Casa” 2500 blends are 100% organic: with the “Pane in Casa” 2500 recipe book, you can choose from a variety of food options to suit your specific nutritional and sporting needs.
Stock up on your favourite bread mixes, enjoying the convenience of home delivery, and indulge yourself by trying out the numerous recipes published in the “Taste Corner“.
In addition, you can:

  • remotely view your plot of land;
  • participate in the life of the company with the “Farmer for a Day” programme;
  • take part in our open days

You become a member of the Community immediately upon payment. Membership lasts for one year and is automatically renewed each year.

To meet the needs of our members, we have three different membership plans on offer.
Depending on your specific needs, you can become a member of the Gold Community (€60.00 membership fee), the Mini Gold Community (€80.00 membership fee), or the Silver Community (€30.00 membership fee).
Only Gold and Mini Gold members will have the opportunity to sample the Unold Bread Maker for free, while Silver members can purchase it at a discounted price.
Important information! If you are one of the founding members, you will be able to buy any mix at the standard price of €5.25 throughout the entire first year of membership.

By becoming a member of the Community, you commit to buying a minimum quantity of bread mixes each year, which can be scheduled according to your chosen needs.
If you are a Gold Fidelity Member, you will be committed to buying at least 10 packs of organic flour mixes per month.
If, on the other hand, you decide to join the Fidelity Mini Gold or Silver Communities, you will receive at least 4 packs of organic flour mixes per month.

The first order will be sent to you within three days of your registration, while subsequent shipments will depend on the day of registration.
By contacting the Community Customer Care Team (servizioclienti@paneincasa.eu – tel. +39 3456618908) you can agree on different product delivery methods, taking into account your specific needs.

Shipping is not free, but you could benefit from a discount if you decide to bring forward the delivery of your minimum orders as per the shipping costs table published on the website, which we recommend consulting.
For further information you can contact our Customer Care Team (servizioclienti@paneincasa.eu – tel. +39 3456618908).

Membership lasts for one year and is automatically renewed each year, unless you decide to send a formal cancellation at least 30 days before the expiration date.

You will receive the products monthly in accordance with the timetable indicated above.
In any case, you are free to request that your order be shipped in advance, for which you will benefit from a discount on shipping costs.

Orders are generated automatically on the basis of the information you provide when you register as a member.
You can change your order, in terms of both flour type and quantity, at any time by accessing your Personal Account.
You are free to reduce the quantity of a product in your order. This way, you will earn credit with the Community that can be spent at a later date.
If, on the other hand, you intend to purchase a larger quantity of bread mixes, you will have to place a single purchase order, benefiting from our Member discounts.
Please note that in the case of a reduced order you will still pay the monthly amount, but you will receive credit towards the Community that you can spend at a later date, within the year of your registration.
For logistical and organisational reasons, we ask for any changes to your order to be made at least 5 days before the shipping deadline.
Otherwise, we will sadly not be able to fulfil your request.

Don’t worry! You can suspend your orders at any time by simply accessing your personal account.
The products will be sent to you at a later date in accordance with the terms agreed upon with the company.

Of course! By accessing your personal account or contacting the Customer Care Team you can change the delivery date.

You can change your personal data simply by accessing your Personal Account.

Our accepted payment methods are credit card and direct debit.
We accept the following credit cards: Visa, MasterCard, Maestro, American Express, Discover, Diners Club, and JCB.
You don’t have to worry about remembering to pay each month because you will be automatically debited five days before each shipment.

If you sign up for a Fidelity Gold or Mini Gold membership, you will receive an Unold bread maker with a one-year guarantee on a free loan basis.

Of course!
When you renew your membership for the first year, if you are a Gold or Mini Gold Member, the Community will give you the bread maker on loan for you to use.
The Community also has an offer available to Silver Members, who can purchase the bread maker at a discounted price during their membership.